PRIVACY POLICY

Last Updated: February 13, 2026

This Privacy Policy describes how AIDispatchSystem ("we," "us," or "our") collects, uses, stores, and shares personal information when you use our website, AI receptionist, voice AI, or 24/7 AI answering services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

SUMMARY OF KEY POINTS

• We collect personal information you voluntarily provide and limited information automatically collected through your use of our Services.
• We do not collect or process sensitive personal information.
• We do not sell personal information.
• We use personal information to operate, improve, and secure our AI receptionist and voice AI services.
• U.S. residents may have specific privacy rights depending on their state of residence.

INFORMATION WE COLLECT

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Create an account
• Request a demo or trial
• Subscribe to our Services
• Contact sales or support
• Make payments

This information may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Billing address
• Payment information
• Login credentials

We do not knowingly collect sensitive personal information.

Information Automatically Collected

When you visit or use our Services, we automatically collect certain technical information, including:

• IP address
• Browser type and settings
• Device information
• Operating system
• Usage data and interaction logs
• Approximate location based on IP

This information is used for security, analytics, service performance, and fraud prevention.

HOW WE USE YOUR INFORMATION

We use personal information to:

• Provide and operate our AI receptionist and voice AI services
• Route, record, and manage calls as requested by customers
• Create and manage user accounts
• Process payments and subscriptions
• Respond to inquiries and support requests
• Send service-related communications
• Improve product performance and reliability
• Detect, prevent, and address fraud or abuse
• Comply with legal and regulatory obligations

Marketing communications are sent only where permitted by law and based on your preferences. You may opt out at any time.

LEGAL BASIS FOR PROCESSING (UNITED STATES)

We process personal information based on one or more of the following:

• Performance of a contract
• Legitimate business interests
• Legal compliance
• User consent, where required

SHARING OF INFORMATION

We may share personal information only in limited circumstances, including:

• With service providers that help us operate our Services
• During a merger, acquisition, financing, or sale of assets
• To comply with legal obligations or law enforcement requests
• To protect our rights, users, or property

We do not sell personal information and do not share personal information for cross-context behavioral advertising.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Maintain security
• Improve site functionality
• Analyze usage
• Support marketing efforts

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Services.

SOCIAL LOGINS

If you choose to register or log in using a third-party service (such as Google or LinkedIn), we may receive basic profile information from that provider. We do not control how third parties handle your data.

DATA RETENTION

We retain personal information only as long as necessary to:

• Provide the Services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer needed, it is deleted or securely anonymized.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can be guaranteed to be 100% secure, and use of the Services is at your own risk.

CHILDREN'S PRIVACY

Our Services are not intended for children under 18. We do not knowingly collect personal information from children. If we learn such data has been collected, we will delete it promptly.

YOUR PRIVACY RIGHTS (U.S. RESIDENTS)

Depending on your state of residence (including California, Virginia, Colorado, and others), you may have rights to:

• Access personal information we hold about you
• Correct inaccurate information
• Request deletion of personal information
• Obtain a copy of your personal information
• Opt out of certain data processing activities
• Be free from discrimination for exercising your rights

We may verify your identity before fulfilling requests.

DO-NOT-TRACK SIGNALS

We do not currently respond to browser Do-Not-Track signals, as there is no industry-wide standard for compliance.

UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date above. Continued use of the Services constitutes acceptance of the updated policy.

CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:

AIDispatchSystem